Build Your Association’s Operating System — One Department at a Time
Each Ops Department = a done-for-you team that runs an entire function of your association — eliminating manual workload, fixing bottlenecks, and giving your staff time back.
Designed specifically for mental & behavioral health associations that need modern systems, automation, and reliable support
without hiring additional staff.
Foundation
Core Platform
+
Choose Your
Departments
=
Your Complete
Operating System
Foundation (Core Platform) + Choose Your Departments = Your Complete Operating System
A Modern Operations Model for Today’s Associations
Every mental health association needs strong operations – but not every association has the staff capacity to run them.
MBM360 solves this by giving you department-level operational support delivered through a modular system you can grow over time.
No tiers
No custom contracts
No complexity
Just choose the Departments you need — and add or remove them anytime.
How It Works
Your Foundation
MBM360 Core Platform
Your digital home for members, CE, communications, automation, and data.
Your Departments
Operations Departments
Done-for-you teams that replace entire back-office roles — membership, CE, communications, fundraising, advocacy, or data.
Your Flexibility
Modular + Scalable
Add Departments anytime. Remove anytime. Zero disruption.
The 7 Operations Departments
Stop Trying to Do Everything Manually. These Departments Fix the Workload — Fast.
Each Ops Department eliminates 80–90% of the administrative work in its area.
You choose the department that hurts the most — and MBM360 handles the rest.

Membership & Engagement Operations
Your outsourced membership department.
Includes full access to the Member Benefits Hub.
What It Handles:
- New member growth
- Onboarding workflows
- Engagement campaigns
- Lapsed-member reactivation
- Renewals + retention
- Segmentation
- Benefits Hub management



Membership & Engagement Operations
Your outsourced membership department.
Includes full access to the Member Benefits Hub.
What It Handles:
- New member growth
- Onboarding workflows
- Engagement campaigns
- Lapsed-member reactivation
- Renewals + retention
- Segmentation
- Benefits Hub management

Events & Continuing Education Operations
Your outsourced CE + events team.
What It Handles:
- CE packaging + compliance
- Evaluation → certificate → report
- Speaker logistics
- Webinar promotion + hosting
- Replay/on-demand library
- Annual conference support


Communications, PR & Visibility Operations
Your outsourced communications team.
What It Handles:
- Monthly newsletters
- Social messaging
- Accessibility guidance
- Website updates
- Press releases (non-distribution)
- DEI communications



Communications, PR & Visibility Operations
Your outsourced communications team.
What It Handles:
- Monthly newsletters
- Social messaging
- Accessibility guidance
- Website updates
- Press releases (non-distribution)
- DEI communications

Fundraising & Sponsorship Operations
Your outsourced fundraising team.
What It Handles:
- Annual fundraising campaigns
- Donor + sponsor segmentation
- Outreach templates
- Light grant calendar support
- Giving Tuesday
- Sponsor packages
- Reporting


Advocacy & Public Policy Operations
Your outsourced advocacy command center.
What It Handles:
- Issue alerts
- Coalition engagement
- Mobilization templates
- Legislative day messaging
- Policy briefs



Advocacy & Public Policy Operations
Your outsourced advocacy command center.
What It Handles:
- Issue alerts
- Coalition engagement
- Mobilization templates
- Legislative day messaging
- Policy briefs

Data, Insights & Reporting Operations
Your outsourced analytics department.
What It Handles:
- Membership dashboards
- Campaign reporting
- Annual summaries
- CE dashboards
- Board reporting (quarterly)
- Data hygiene + segmentation


Technology & Automation Operations
Your outsourced systems department.
Auto-Activated Free
What It Handles:
- CRM configuration
- Form routing
- Portal setup
- Member self-service
- Workflow automation
- Email/SMS system setups
- Integrations



Technology & Automation Operations
Your outsourced systems department.
Auto-Activated Free
What It Handles:
- CRM configuration
- Form routing
- Portal setup
- Member self-service
- Workflow automation
- Email/SMS system setups
- Integrations
Transparent, Department-Level Pricing
All Departments are the same price, and you can add as many as you need.
Core Platform
$900/quarter
or $3,000/year (3 months free)
Operations Dept
$1,500/quarter
or $5,000/year per department
Tech & Automation
$0
Auto-activated with any paid department
Transparent, Department-Level Pricing
All Departments are the same price, and you can add as many as you need.
Core Platform
$3,000/year
(2 months free)
Operations Dept
$5,000/year
(2 months free)
Tech & Automation
$0
Auto-activated with any paid department
Aligned to the Annual Association Cycle
Premium partnerships for movement leaders and organizations
New Year, New Systems
Acquisition Promo
Buy One → Get One Free
Up to 2 free Ops Departments
Who qualifies:
- New associations
- Early renewals
12-month promotional period. Core remains at standard pricing.
Mental Health Month Special
Expansion Promo (Current Associations Only)
Buy 1 → Get 1 Half Off
OR Buy 2 → Get 1 Free
Plus: $300 off per quarter
On each new Ops Department for 12 months
Example: $1,500 → $1,200/quarter
Who qualifies:
- Current MBM360 associations only
Applies to newly added Ops Departments. Core never discounted.
Not Sure Where to Start?
Take the 60-second MBM360 Department Finder Quiz.
We’ll tell you exactly which Department will give your association the biggest relief.
Build Your Association’s Operating System for 2026
Let’s create a more scalable, sustainable, high-impact association — without increasing staff or burnout.
