Ops Departments | MBM360 Association Operating Partnership
Association Operating Partnership · Ops Departments

Six functions.
One starting point.
MBM360 runs what you choose.

Every partnership starts with the operational function closest to breaking. MBM360 owns it, executes it, and documents it as permanent institutional infrastructure — inside your Association Portal, from day one.

Not a menu of add-ons.
The execution layer of your partnership.

Every association has one operational function that is consuming more staff and volunteer capacity than it should. Events and CE rebuilt from scratch every cycle. Renewals that become emergencies. Communications that go out late or not at all. Advocacy alerts that reach members days after the window closes.

An Ops Department is MBM360 owning and running that function — not advising on it, not templating it, but executing the operational work inside your Association Portal on a defined cadence.

Every partnership starts with one department. The Governance Assessment conversation identifies which one. Additional departments are added at renewal as capacity needs grow. Governance OS, ACS, and your Association Portal are fixed inclusions at every tier — they do not reprice as departments are added.

🖥️
MBM360 Association Portal
Your private operational environment — built and managed by MBM360
Always included
🏛️
Governance OS
Institutional infrastructure installed inside your portal
Always included
📚
ACS — Association Access
100+ governance resources for your full board and staff
Always included
⚙️
One Ops Department
The function closest to breaking — fully managed by MBM360
You choose
Technology & Automation
The automation engine powering every department
Always included

Choose the function that needs attention first.

The Governance Assessment conversation identifies your highest-urgency function. Every department below is available as your starting point or your next expansion.

👥
Membership & Engagement
Renewals, onboarding, engagement scoring, and win-back sequences — run as a fully managed function inside your portal.
Automated renewal campaigns that run on schedule
Member onboarding sequences from day one
Engagement scoring and lapsed member win-backs
Member Benefits Hub built and maintained
🎓
Events & Continuing Education
Registration through certificate delivery through compliance reporting — one coordinated workflow that already exists before your next event begins.
CE workflow architecture — evaluation to certificate automated
Speaker logistics and conference support managed
Webinar promotion, hosting, and replay library
41 CE cycles delivered without rebuilding from scratch
📢
Communications, PR & Visibility
Monthly newsletters, website updates, social content, and PR writing — consistent member touchpoints on schedule without midnight work from your staff.
Monthly newsletters designed, written, and delivered
Website content and announcements updated
Press releases written and ready to distribute
DEI and accessibility-aligned communications
💰
Fundraising & Sponsorship
Donor flows, sponsor packages, grant calendars, and stewardship sequences — revenue programs that are documented, repeatable, and institutionally owned.
Annual fundraising campaigns with automated donor flows
Sponsor prospectuses and tiered renewal workflows
Grant calendar tracked and submission preparation supported
Giving Tuesday and year-end campaigns managed
🏛️
Advocacy & Public Policy
Issue alerts, talking points, mobilization sequences, and legislative day support — preparation built into the system before the policy moment arrives.
Issue alerts reaching members immediately when legislation moves
Talking points and fact sheets ready before they are needed
Legislative day logistics managed as a single workflow
18 policy moments the association was ready for
📊
Data, Insights & Reporting
Board packets, engagement scoring, CE metrics, and renewal forecasting — delivered automatically so your board sees what is working without your team assembling it.
Quarterly board packets generated and delivered automatically
Member engagement scored by activity level
Renewal trajectory modeled monthly before the window closes
Data hygiene maintained on an ongoing basis
Always Included
Technology & Automation — active in every partnership
The automation engine behind every department. CE-to-certificate routing, renewal trigger workflows, data hygiene, portal configuration, and integration support. Built inside your Association Portal from day one. Never billed separately. Every partnership, every tier.

One starting point.
Add departments at renewal.

Governance OS, ACS, and your Association Portal are fixed inclusions at every tier. Only departments increment.

1 DepartmentPortal · Governance OS · ACS · Tech & Automation included
$12,000/yr
2 DepartmentsPortal · Governance OS · ACS · Tech & Automation included
$17,000/yr
3 DepartmentsPortal · Governance OS · ACS · Tech & Automation included
$22,000/yr
4 DepartmentsPortal · Governance OS · ACS · Tech & Automation included
$27,000/yr
5 DepartmentsPortal · Governance OS · ACS · Tech & Automation included
$32,000/yr
6 Departments — full operational modelPortal · Governance OS · ACS · Tech & Automation included
$37,000/yr
Annual billing only. No long-term contracts beyond the annual term. Departments can be added or removed at renewal. The Governance Assessment conversation identifies your starting department.

The right department is the one closest to breaking right now.

The Governance Assessment conversation identifies it. One conversation. Your starting department confirmed. Your partnership scoped.

Not ready for the partnership? Start with ACS self-serve →