Ops Department · Communications, PR & Visibility
Your members hear from you
every month. Without fail.
MBM360 runs your entire communications function — newsletters, website updates, social content, and PR writing — as a fully managed department. Consistent messaging delivered on schedule, without midnight work from your staff.
12+
months of consistent member communications delivered without a missed cycle
$12k
partnership starting price — this dept included
Day 1
department active inside your Association Portal
Part of the Association Operating Partnership
This department is included in every partnership — not sold separately.
Every partnership starts with Governance OS, ACS Association Access, your MBM360 Association Portal, and one fully managed Ops Department. This is that department.
MBM360 Association Portal
Governance OS
ACS Association Access
Technology & Automation
What this department handles
Everything your communications, pr & visibility function needs — run by MBM360.
MBM360 owns and executes every item below inside your Association Portal. Your team is not the coordinator. The system is.
✓
Monthly newsletters
Designed, written, and delivered to your membership on a consistent cadence. No missed issues. No last-minute scrambles.
✓
Website content updates
Announcements, event listings, resource updates, and page edits managed so your website reflects your association’s current activity.
✓
Social content
Platform-appropriate content planned and produced for your association’s channels without requiring your team to generate it from scratch each week.
✓
Press release writing
Professionally written press releases for events, advocacy wins, leadership transitions, and association milestones — ready to distribute.
✓
DEI communications
Messaging frameworks for equity-aligned communications that reflect your association’s values without requiring outside consultation each time.
✓
Accessibility guidance
Communications reviewed against WCAG standards so your messaging reaches all members regardless of ability.
12+
Consecutive months of consistent member communications
Monthly touchpoints, consistent branding, and accessibility-aligned messaging delivered without burning out staff. Press releases for SAMHSA funding threats, insurance reform, and licensing legislation produced and distributed within the news cycle — not days after it closed. The association showed up as a credible institutional voice because the infrastructure made timeliness possible.
Arkansas Psychological Association · Connecticut Psychological Association
Without this department
Newsletters sent late or skipped during busy seasons
Website announcements posted weeks after the event
Social presence inconsistent or dormant for months
PR opportunities missed because no one had bandwidth to write
How it works
Three steps from Governance Assessment to running department.
Every department follows the same delivery sequence — audit, build, run. The department is active inside your Association Portal before the first deliverable is due.
1
Audit your communications footprint
We assess your current newsletter cadence, website update frequency, social presence, and PR history against what consistent institutional communications should look like.
2
Build your communications infrastructure
Newsletter templates, website update workflows, social content calendar, and PR writing process — built inside your Association Portal and running on a defined cadence.
3
Run your communications function monthly
MBM360 produces and delivers your communications on schedule. Your brand shows up consistently. Your members hear from you without your team carrying the production load.
Other departments
Add more capacity as your partnership grows.
Every additional department adds $5,000 to your annual partnership. Governance OS, ACS, and your Association Portal remain fixed inclusions.
The Governance Assessment is where every partnership starts.
One conversation. Your department recommendation confirmed. Your partnership scope defined.
Not ready for the partnership? Start with ACS self-serve →