MBM360 Terms of Use & Client Agreement

Last updated: 9 June 2025

Welcome to MBM360. Please read the following Terms of Use carefully, as they constitute a legal agreement between you (“Client,” “User,” or “You”) and MBM360 regarding your access to and use of our platform, services, website (https://mbm360growth.com), and any related applications or software (collectively, the “Service”).

By accessing or using the MBM360 platform, you acknowledge that you’ve read, understood, and agree to be bound by these Terms, as well as all applicable laws and regulations. If you do not agree, you are prohibited from using this Site.

1. Legal Use and Jurisdiction

MBM360 is operated within the United States and governed by the laws of Texas and New Mexico. It is your responsibility to ensure your use complies with any local laws in your area. Accessing this Site from jurisdictions where its content is illegal is strictly prohibited.

    2. Intellectual Property & Licensing

    All content on this Site—including, but not limited to, graphics, text, software, video, and design files—is the intellectual property of MBM360. You are granted a limited, non-transferable, non-commercial license to use our content solely for your business with MBM360, as long as you do not:

    • Modify or copy materials for redistribution;
    • Use materials for resale or public/commercial display;
    • Reverse-engineer our platform or processes;
    • Remove copyright notices;
    • Transfer access or “mirror” content elsewhere.

    Violating these terms will immediately terminate your access and license, and may result in legal action.

    3. Service Disclaimer

    All services and content provided by MBM360 are offered “as-is” without warranties of any kind. We do not guarantee outcomes, platform performance, or suitability for any specific purpose.

    4. Limitation of Liability

    In no event will MBM360 or its partners be liable for any damages exceeding $50, including but not limited to lost profits, data loss, or service interruptions—even if we’ve been notified of such potential issues. Some jurisdictions may not allow certain exclusions, so these may not fully apply to you.

    5. Website Content & Revisions

    We strive for accuracy, but MBM360 does not guarantee the content on our Site is current or error-free. We may revise content or functionality at any time without notice.

    6. External Links

    We may include links to other websites, but MBM360 is not responsible for their content. You follow such links at your own risk.

    7. Modifications to These Terms

    We reserve the right to update these Terms at any time without notice. Continued use of the platform means you accept the current version.

    8. User Submissions & Feedback

    By submitting ideas, content, or feedback, you grant MBM360 the right to use it without obligation or compensation, unless it falls under protected personal information governed by our Privacy Policy.

    9. Payments, Cancellations & Refunds

    By subscribing to a plan, you agree to be billed in accordance with the plan frequency (monthly, quarterly, or annually). Your payment method will be charged automatically.

    • Plans $999/mo and under: Cancel anytime. Service continues through the end of your current billing cycle.
    • Plans $1,000/mo and above: Require a 90-day written cancellation notice.
    • Annual Plans: Non-refundable once processed. Services continue through the end of the annual term.
    • 14-Day Guarantee: Applies only to monthly plans. No refunds after the 14th day.

    Missed onboarding or failure to submit content does not pause billing or qualify for refunds.

    10. Content Ownership & Licensing

    You own all final materials delivered under your active MBM360 plan—this includes edited footage, graphics, copy, and templates specified in your Core, Pro‑Stack, Systems, or Architect package. Raw working files (e.g., .psd, .prproj) are not included. By submitting your content, you confirm it’s legally cleared and you grant MBM360 full permission to use it to deliver your services. MBM360 is not responsible for any third-party claims due to your submitted materials.

    11. Service Levels & Turnaround

    MBM360 plans vary by level of service:

    • Core & Pro‑Stack: You submit content; we edit and return graphics, audiograms, or short clips.
    • Systems: We curate and transform your content into platforms/assets; you handle posting.
    • Architect: A full-service team strategizes, implements, and systems-builds your content ecosystem.

    Typical turnaround is:

    1. Campaign delivery: within 5 business days from content submission.
    2. Revisions: completed within 3 business days after your feedback.

    (Systems & Architect plans include additional coordination and monitoring time).

    12. Social Media Submission & Scheduling

    • After onboarding and template finalization, expect your first content piece to publish within 10 calendar days.
    • You have 3 business days to review and approve content. Once approved, posts are automatically scheduled.
    • MBM360 does not manage post-publishing tasks such as deletion, comment responses, or ongoing account monitoring.
    • Only materials created by MBM360 are eligible for scheduling.

    13. Templates Included in Your Plan

    Each plan comes with 3 customizable template sets, including formats like square, vertical, and landscape video memes/audiograms, image quotes, and thumbnails. You may purchase extra template sets as needed. All templates follow the visual style and structure defined in your plan package.

    14. Submission Guidelines

    Each submission ticket may include one content item (up to 60 minutes of video/audio or up to 3,500 words of text). Submissions must include required details—download links, timestamps, headline text, thumbnail direction, etc. Additional length may require multiple tickets or incur extra fees.

    15. Abuse, Misuse, and Service Termination

    We reserve the right to cancel your account without refund if:

    • You abuse our team;
    • You violate our core values or terms;
    • You use our service for prohibited or illegal content (e.g., pornographic, defamatory, infringing).

    16. Quality Control & Error Corrections

    Once we deliver your assets, please review them promptly. If errors are found, notify us within 3 business days, and we will correct them as quickly as possible. MBM360 is not liable for costs or consequences resulting from unreported errors or omissions.

    17. Confidentiality

    Your privacy is important. We will not share your content, strategy, or proprietary information with anyone outside MBM360 unless required by law or covered in our Privacy Policy.

    18. Third-Party Tools & Integrations

    We rely on third-party platforms to operate our services. By using MBM360, you also agree to the terms of platforms such as:

    • MBM360
    • Google Drive
    • Monday.com
    • Ocoya
    • Feedhive
    • …and others as necessary.

    19. DMCA Compliance

    If you believe any content on this Site infringes your copyright, please send us a detailed takedown notice that includes:

    • A physical or digital signature;
    • Identification of the copyrighted work;
    • Your contact information;
    • A good faith belief that the use is unauthorized;
    • A statement under penalty of perjury regarding the accuracy of the notice.

    For questions or support, email us at info@mbm360gowth.com