Ops Department · Data, Insights & Reporting
Your board sees what is working.
Without your team pulling it the night before.
MBM360 runs your data and reporting function — dashboards, engagement scoring, CE metrics, and quarterly board packets — as a fully managed department. Board-ready reporting delivered automatically, every cycle.
0
board meetings where reporting was assembled manually the night before — for partnership clients
$12k
partnership starting price — this dept included
Day 1
department active inside your Association Portal
Part of the Association Operating Partnership
This department is included in every partnership — not sold separately.
Every partnership starts with Governance OS, ACS Association Access, your MBM360 Association Portal, and one fully managed Ops Department. This is that department.
MBM360 Association Portal
Governance OS
ACS Association Access
Technology & Automation
What this department handles
Everything your data, insights & reporting function needs — run by MBM360.
MBM360 owns and executes every item below inside your Association Portal. Your team is not the coordinator. The system is.
✓
Board-ready reporting
Quarterly board packets generated automatically from live data — formatted, designed, and delivered without your team pulling numbers from three platforms the night before.
✓
Engagement scoring
Members scored by activity level — CE attendance, event participation, renewal history, and portal engagement — so your leadership sees who is active and who is at risk.
✓
CE and event metrics
Attendance, completion rates, certificate delivery, and evaluation scores tracked and reported in a format your board and CE committee can read without interpretation.
✓
Renewal forecasting
Renewal trajectory modeled monthly so your association sees what is coming before it arrives — not after the renewal window closes.
✓
Data hygiene
Duplicate contacts removed, deceased members flagged, address records updated, and list segmentation maintained on an ongoing basis so your data reflects reality.
✓
Custom dashboards
Key metrics for your association’s specific priorities surfaced in a dashboard inside your Association Portal — visible to board and staff with appropriate access.
0
Board meetings where reporting required manual assembly for partnership clients
Engagement scoring, CE metrics, renewal forecasting, and quarterly board packets delivered automatically. The board never had to wait for a staff member to pull data the night before. Reporting became a governance asset rather than an administrative burden — because the data infrastructure was built to produce it, not collect it.
Arkansas Psychological Association · Connecticut Psychological Association
Without this department
Board packets assembled manually the night before every meeting
Engagement data sitting in a spreadsheet no one interprets
Renewal surprises because no one modeled the trajectory
Data hygiene deferred until the list becomes unreliable
How it works
Three steps from Governance Assessment to running department.
Every department follows the same delivery sequence — audit, build, run. The department is active inside your Association Portal before the first deliverable is due.
1
Audit your data infrastructure
We assess your current data sources, reporting cadence, board packet format, and engagement tracking against what a governed, automated reporting system should produce.
2
Build your reporting infrastructure
Dashboards, engagement scoring models, board packet templates, renewal forecasting, and data hygiene workflows — built inside your Association Portal and running automatically.
3
Deliver reporting on cadence
MBM360 produces and delivers your board packets, engagement reports, and CE metrics on a defined schedule. Your board sees what is working. Your staff stops assembling it.
Other departments
Add more capacity as your partnership grows.
Every additional department adds $5,000 to your annual partnership. Governance OS, ACS, and your Association Portal remain fixed inclusions.
The Governance Assessment is where every partnership starts.
One conversation. Your department recommendation confirmed. Your partnership scope defined.
Not ready for the partnership? Start with ACS self-serve →