Your Outsourced Communications & Visibility Department
Consistent messaging. Clear storytelling. Professional visibility — without adding staff.
Consistent Communications That Build Trust and Visibility
Most associations struggle with consistent communication — not because they don’t care, but because they don’t have the staff capacity to manage newsletters, website updates, social content, messaging, and stakeholder communications.
The Communications, PR & Visibility Operations Department gives you a dedicated communications engine that keeps your messaging professional, predictable, and aligned with your mission — every single month.
We don’t replace your voice.
We amplify it.
We systemize it.
We protect it.
Your Outsourced Communications & Visibility Department Includes:
Monthly newsletter
creation
Website content updates (non-technical)
Social media messaging templates
Press release creation (non-distribution)
Stakeholder messaging support
Accessibility & DEI-aligned communication guidance
Community engagement messaging
Crisis-adjacent prep messaging (non-crisis PR)
Brand consistency
monitoring
Annual content rhythm & planning
A Complete Communications Rhythm — Done for You
We build and manage your association’s monthly communication rhythm, including:
- Newsletter drafting + layout
- Social messaging templates
- Member announcements
- Website update queue
- Event promotions
- Board/committee updates (template-based)
Your members, partners, stakeholders, and sponsors stay informed — without requiring hours from your team.
Professional Press Releases — Without the Agency Price Tag
Your association has wins worth sharing. But writing press releases takes time, structure, and consistent messaging.
We handle:
- Drafting
- Formatting
- Proofing
- Brand alignment
- Review/approval workflow
Distribution is handled separately through Voiced & Validated.
(You may purchase as-needed through the MBM ecosystem.)
Clear, Respectful, Inclusive Messaging
Your communications team ensures:
Accessibility guidance for all major communication formats
DEI-informed communication frameworks
Template updates for culturally sensitive messaging
Alignment with community norms
Inclusive tone and language across content
This protects your association brand — and your members.
How This Department Works
A simple 3-step process to transform your membership operations
We Audit & Map Your Membership Flow
Current state → gaps → opportunities → automation plan.
We Build Your Automated Membership Engine
Onboarding, renewals, segmentation, engagement, and the Member Benefits Hub.
We Run Your Membership Operations Monthly
You get consistent engagement, predictable renewals, and board-ready member reports.
Perfect For Associations That Want To:
Improve communications consistency
Reduce staff time spent writing
Strengthen visibility and professionalism
Have monthly newsletters without burnout
Keep their website updated
Create clearer messaging for members and partners
Establish a predictable communications rhythm
Present a more modern communications voice
What Your First 30 Days Look Like
A structured onboarding process to get you operational fast
Day 1–7
Day 8–15
Day 16–30
This Department requires MBM360 Core ($891/quarter)
Includes:
Full communications operations + templates + newsletter execution + website updates.
This Department requires MBM360 Core ($3,000/year)
Includes:
Full communications operations + templates + newsletter execution + website updates.
Aligned to the Annual Association Cycle
Premium partnerships for movement leaders and organizations
New Year, New Systems
Acquisition Promo
Buy One → Get One Free
Up to 2 free Ops Departments
Who qualifies:
- New associations
- Early renewals
12-month promotional period. Core remains at standard pricing.
Mental Health Month Special
Expansion Promo (Current Associations Only)
Buy 1 → Get 1 Half Off
OR Buy 2 → Get 1 Free
Plus: $300 off per quarter
On each new Ops Department for 12 months
Example: $1,500 → $1,200/quarter
Who qualifies:
- Current MBM360 associations only
Applies to newly added Ops Departments. Core never discounted.
A Stronger, More Engaged Association Community
Associations using this Department typically see:
- Higher newsletter open rates
- More consistent communication rhythm
- Improved member satisfaction
- Stronger visibility
- Reduced internal writing workload
- Fewer last-minute messaging gaps
Take the 60-second MBM360 Department Finder Quiz.
We’ll tell you exactly which department will give you the biggest relief.
Get Consistent, Professional Communications — Every Month
Build trust. Build visibility. Build engagement