MBM360 Terms of Use & Client Agreement

Effective Date: 9 June 2025

Last Updated: 31 December 2025

These Terms of Use & Client Agreement (“Terms”) constitute a legally binding agreement between you (“Client,” “User,” or “You”) and MBM360 Growth (“MBM360,” “MBMO,” “we,” “us,” or “our”) governing your access to and use of our website, platform, software, services, and related tools located at https://mbm360growth.com (collectively, the “Service”).

By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws. If you do not agree, you must not use the Service.

1. Legal Use and Jurisdiction

MBM360 is operated within the United States and governed by the laws of the United States and the State of Texas, without regard to conflict-of-law principles.

You are responsible for ensuring that your use of the Service complies with all applicable local, state, national, and international laws. Accessing the Service from jurisdictions where its use is unlawful is prohibited.

2. Intellectual Property & Licensing

All content, software, workflows, templates, automation logic, systems, designs, and materials provided through the Service are the intellectual property of MBM360 or its licensors.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for your internal business purposes during an active subscription.

You may not:

  • Modify, copy, resell, or redistribute materials
  • Use materials for resale or public display
  • Reverse-engineer or extract platform logic
  • Remove proprietary notices
  • Share credentials or mirror content elsewhere

Violation of this section may result in immediate termination and legal action.

3. Service Disclaimer

All services and content provided by MBM360 are offered “as is” and “as available.”

MBM360 does not guarantee outcomes, performance metrics, growth results, placements, engagement, or suitability for any specific purpose. Advisory and educational guidance does not constitute legal, medical, clinical, or financial advice.

4. Limitation of Liability

To the maximum extent permitted by law, MBM360’s total liability arising from or related to the Service shall not exceed $50 USD.

MBM360 is not liable for indirect, incidental, consequential, or special damages, including lost profits, data loss, or business interruption, even if advised of the possibility of such damages.

5. Website Content & Revisions

MBM360 does not warrant that website content is current, complete, or error-free. We may modify content, features, or functionality at any time without notice.

6. External Links

The Service may include links to third-party websites. MBM360 is not responsible for third-party content, policies, or practices. Use of external links is at your own risk.

7. Modifications to These Terms

MBM360 may update these Terms at any time. Continued use of the Service after changes constitutes acceptance of the revised Terms.

8. User Submissions & Feedback

By submitting ideas, content, or feedback, you grant MBM360 a royalty-free, unrestricted right to use such materials for service delivery, improvement, and operations, unless otherwise governed by the Privacy Policy.

9. Payments, Billing, Cancellations & Refunds

This section incorporates the MBM360 Payments, Billing & Cancellation Policy and governs all financial obligations.

Billing Authorization

By subscribing to MBM360, you authorize MBMO to charge your selected payment method according to your chosen billing frequency (monthly, quarterly, or annual) for:

  • MBM360 Core Platform
  • Activated Operations Departments
  • Approved add-ons or services

All fees are billed in advance, unless otherwise stated in writing.

MBM360 Core Platform

  • Core Platform fees are non-refundable once billed
  • Core access continues through the active billing period
  • Core pricing is never discounted and may not be paused or suspended

Operations Departments (Outsourced Services)

Operations Departments reserve real operational capacity, automation resources, and fulfillment bandwidth.

Monthly or Quarterly Billing

  • May be canceled with 30 days’ written notice
  • Services continue through the notice period
  • No partial refunds are issued

Annual Billing

  • Non-refundable once processed
  • Departments remain active for the full contract term

Promotional & Discounted Pricing

  • Promotional pricing (January BOGO, May Expansion, or other governance-approved offers) is time-bound
  • If a department is canceled, promotional pricing expires immediately
  • Discounts do not transfer, pause, or carry forward

Onboarding, Engagement & Deliverables

Failure to:

  • attend onboarding sessions
  • submit required materials
  • provide approvals
  • engage with assigned workflows

does not pause billing, delay charges, or qualify for refunds.

MBM360 capacity is reserved at activation, regardless of usage.

No Satisfaction Guarantees

Due to the customized nature of infrastructure setup, automation configuration, and outsourced operational services:

  • MBM360 does not offer satisfaction-based refunds
  • No guarantees are made regarding outcomes or results

Third-Party Systems & Delays

MBM360 is not responsible for delays, failures, or data loss caused by:

  • third-party platforms or providers
  • client-provided systems or integrations
  • incomplete, inaccurate, or late client data

Cancellation Method

All cancellation requests must be submitted in writing to the designated MBM360 support channel. Verbal or informal requests are not valid.

10. Content Ownership & Licensing

Clients own final deliverables explicitly included in their active plan. MBM360 retains ownership of all underlying systems, templates, workflows, automation logic, and non-deliverable working files.

Clients warrant that submitted materials are legally cleared. MBM360 is not responsible for third-party claims arising from client content.

11. Service Levels & Turnaround

Turnaround times vary by plan tier and are estimates, not guarantees. Systems and Architect plans may require extended coordination.

12. Social Media Submission & Scheduling

MBM360 schedules only materials created under an active plan. Post-publishing management (comments, deletions, monitoring) is not included unless expressly stated.

13. Templates Included in Your Plan

Plans include a defined number of template sets. Additional templates may be purchased separately. Templates follow plan-defined structure and branding.

14. Submission Guidelines

Each submission ticket covers one content item within defined limits. Excess length or scope may require additional tickets or fees.

15. Abuse, Misuse, and Service Termination

MBM360 may terminate access without refund for abuse, violations of these Terms, or unlawful or prohibited content.

16. Quality Control & Error Corrections

Errors must be reported within 3 business days of delivery. MBM360 is not liable for consequences of unreported errors.

17. Confidentiality

MBM360 will treat client non-public information as confidential, subject to legal obligations and the Privacy Policy.

18. Third-Party Tools & Integrations

Use of MBM360 may require third-party platforms. Clients agree to applicable third-party terms. MBM360 is not responsible for third-party performance.

19. DMCA Compliance

Copyright takedown notices must include all required statutory elements and be submitted to info@mbm360growth.com.

20. Governing Law

These Terms are governed by the laws of the United States and the State of Texas.
International users acknowledge that services are delivered under U.S. contractual standards.

For questions or support, email us at info@mbm360gowth.com